How to Buy a Spa
|April 12, 2011||Posted by h20articles under Hot Tub Features, Hot Tub Installation, Hot Tub Reviews|
Buying a spa is a big decision so you should not be pressured into buying one without doing some research. Be sure to ask the dealer a lot of questions when shopping around for a spa. Knowledge is crucial when deciding on a spa. Most places that sell spas offer wet tests in their stores. This means that you can actually go in and test the actual hot tub itself and see what the seating feels like and the jets and such. Don’t be scared to ask for a wet test!!
Here is a list of things to consider and to question when purchasing a tub.
- Learn about the spa’s specific features, ease of use and maintenance.
- When the spa is not in use, does the water always remain hot and clean?
- Do the jets and jet systems allow you to customize your hydro massage experience?
- How loud are the jets and pump?
- Does the spa offer a balanced filtration system to ensure clean, clear water?
- Are the filters easily accessible ?
- Is the heating and filtration system fully automatic?
- Inquire about the heater-typically the most vulnerable component of any spa. Make sure corrosion will not occur.
- Are the controls user-friendly, easy to operate and adjust?
- Are there optional features to make spa ownership easier?
- What are the electrical specifications of the spa?
- How is the seating configured? Are you able to move about easily?
- Learn how the spa was constructed and its energy efficiency.
- The components should be fully tested and backed by the manufacturer’s warranty.
- Make sure the spa is totally insulated, not just fully-foamed.
- Ask how to estimate your monthly operation costs. (Beware of some spas which can cost a lot more per month to operate).
- Ask for a copy of the warranty and read it thoroughly. Beware of the dealer who is reluctant to provide a copy.
- What spa parts are covered under warranty and for how long? Make sure the heater, surface/structure, components, tile and skirt are included.
- How does the manufacturer’s warranty compare with other brands? Make sure there are no undesirable limitations or exclusions.
- Obtain information on the manufacturer and the dealer to ensure you will receive quality service both during and after your spa purchase.
- How long has the manufacturer been in business?
- How long has the dealer been in business? Inquire about their service policy.
- Call the Better Business Bureau, the local Consumer Affairs Office and/or the local Chamber of Commerce to obtain any additional information about the dealer. If available, ask for customer references.
- What type of guarantees or warranty does the manufacturer provide?
- How dedicated is the dealer/manufacturer to spas? Are they primarly a Spa Manufacturer or do they produce/sell other products that may overshadow their emphasis on spas? (If so, this may take precedence over spa sales and service and ultimately your satisfaction.)
- Can the dealer provide references from past customers?
- Approximately how much will spa and accompanying materials, customized to your needs, cost?
- Is the dealer able to offer the style and quality that you are seeking?
- Is the contractor/dealer licensed and bonded?